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Home page >> FAQ

Frequently Asked Questions


How do I order promotional products?
a. Write what you need via email to place your order.
b.Click  "Add to Cart" at each product page to fill out  our online form. We will contact you as soon as possible.  We can design products for you freely and your own designs are warmly welcome.
c. Left message in the 'contact us'

How do you handle my personal  information?
A.  All your personal information is confidential. We DO NOT trade or exchange any of your  information to anyone else,only store it in our clients' database for internal use.

How can i check the status of my order?
A. Our Custom Service Team is ready anytime to answer your concerns related  to your order. Normally, you can check the status by the order confirmation number we made as well as your complete personal information.

Do you ship to Canada or other foreign countries?
A. Yes. Gifts-Service does ship to foreign countries. (Canada, UK, European Countries, Australia, Japan, etc.).This is one of our service and shipping tenet.Please refer to shipping policy for more information by click "Here"

Do you have quantity discount?
A. Yes. The quoted price directly reflects on the quantity you order. The more you order, a cheaper price will be offered.

Do you offer a print catalog?
A. NO. We have an online catalog which is being constructed. Therefore, no print catalog is offered. And we keep updating our newest products on the website several time a week.

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